Last Updated: 1 January 2024
This page provides information about how Ravine-mink complies with the General Data Protection Regulation (GDPR) for visitors and customers from the European Economic Area (EEA).
Data Controller
Ravine-mink acts as the data controller for personal information collected through this website. Our contact details are:
Ravine-mink
42 Heritage Lane
Brisbane QLD 4000
Australia
Email: [email protected]
Your Rights Under GDPR
If you are a resident of the EEA, you have the following data protection rights:
Right to Access
You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data under certain conditions. This is also known as the "right to be forgotten".
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing
You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
Legal Bases for Processing
We process personal data from EEA residents based on one or more of the following legal bases:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
- Legal Obligation: Processing is necessary for us to comply with the law.
- Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests.
Data Transfers Outside the EEA
As we are based in Australia, personal data collected from EEA residents will be transferred to and processed in Australia. Australia is not subject to an adequacy decision by the European Commission.
We ensure appropriate safeguards are in place to protect your data, including:
- Standard contractual clauses approved by the European Commission
- Implementation of appropriate technical and organisational security measures
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this notice. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Cookies and Tracking
We use cookies and similar tracking technologies on our website. You can control your cookie preferences through our cookie banner or your browser settings. For more information, please see our Cookies Policy.
Automated Decision Making
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
Complaints
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. This would typically be the data protection authority in your country of residence, place of work, or where the alleged infringement occurred.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. In certain circumstances, we may extend this period by two further months where requests are complex or numerous.
We may request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.
Changes to This Information
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.