Last Updated: 1 January 2024
Ravine-mink ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete enquiry forms on our website
- Register for our programmes or workshops
- Subscribe to communications
- Contact us directly via email
This information may include:
- Name
- Email address
- Organisation or school name
- Programme preferences
- Any additional information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
- IP address (anonymised where possible)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and requests
- Process bookings and registrations
- Send relevant information about our programmes
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal information based on:
- Your consent (which you may withdraw at any time)
- Performance of a contract with you
- Our legitimate business interests
- Compliance with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in delivering our programmes
- Cultural partners and practitioners involved in your booked experience
- Professional advisors and authorities when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict processing
- Data portability
- Withdraw consent
Australian Privacy Principles
We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). Australian residents have specific rights under this legislation regarding access to and correction of personal information.
International Transfers
Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place when transferring data internationally.
Children's Privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent. School programme bookings are made by authorised school representatives.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Ravine-mink
42 Heritage Lane
Brisbane QLD 4000
Australia
Email: [email protected]